The loan process is simple and quick . Our goal is to make each and every customer who comes through our door feel at ease and comfortable and satisfied with our expertise and professionalism.
If you bring in an electronic article, we will inspect and test it to ensure that it is in good working order and, if necessary, do any research to establish a fair price to offer you. It should be clean and undamaged, with all the necessary cords,remote and accessories that come with it.
Jewelry loans are slightly different but certainly handled in the same professional manner. Gold that is brought to us can be in any condition-broken, bent or new-it doesn’t matter. The same valuation will be applied to jewelry in all conditions. The Karat of the item (the amount of gold it contains) is determined and then the item is weighed and a value determined. Diamonds are visually inspected using a 10-X loupe to determine color, cut and clarity. After this inspection we will make you an offer based on the size and condition of your diamond.
Anyone who sells or loans an item is required to supply us with proper identification. It must be a government issued picture ID.
Acceptable forms of ID are:
- State issued driver’s license
- State issued ID card
- Passport (current)
- Military ID